Manager Business Development, Semcon Informatic
Time saved during reviewing process
XML Compare removed complexity, providing faster implementation of products
of time saved for client SMEs
Semcon is an international technology company with more than 1,800 employees in seven different countries. We help our customers in transforming technology into excellent user experiences by uniting premium physical and digital solutions.
Working closely with clients’ Research and Development Departments, technical authors from Semcon are responsible for the preparation and delivery of service instructions, installation manuals, and owners’ manuals.
Tight deadlines for new product introductions create a constant flow of review sessions with global customers in the company’s offices every day of the year. With no latitude for error, transformation of original technical specifications into comprehensive, accurate manuals is critical. The ability to consistently identify updates and mirror changes in existing information carries added significance.
As technical documentation becomes more complex, using DITA or similar XML structured documents becomes essential.
The problem of transforming this technical information into user-friendly manuals also becomes much harder. Multiple updates and iterations are needed and these must be carefully controlled and reviewed.
Here, DeltaXML’s unique ability to compare structured documents with accuracy becomes the cornerstone for handling this complexity. Its ability to produce results that are easy to understand, especially where changes are made to tabular data, means that best use is made of the experts’ time as they review changes.
The implementation of DeltaXML’s software into Semcon’s existing applications of customers’ systems, and its own XML-based Kentucky content management system, CMS, enabled a quantum leap forward in terms of efficiencies and effectiveness.
Manager Business Development, Semcon Informatic
DeltaXML’s products are used throughout the world, from SMEs to global enterprises. Our comparison and merging software transform the way our customers handle change in their XML documents, XML data and JSON files. If the above story resonated with your own challenges get in touch with us by either booking a demo or filling in our contact form.
Sign up to the DeltaXML newsletter to get the latest on DeltaXML and other company news.
WHERE CHANGE MATTERS
From ISO Quality Services Ltd.
