DeltaXML Support Resources
A number of different support resources are available:
Support Forums
Our support forums are available to all evaluators/customers or indeed anyone with an interest in DeltaXML.
Read-only access is available to all. In order to create new topics or respond to topics users must first register on our site and then login using your username and password.
We reserve the right to moderate the forums to remove any off-topic, SPAM or illegal content, and to disable access to any abusers of this resource.
Email and Telephone Support
One-to-one support with DeltaXML developers is available through either email or telephone basis to DeltaXML customers. The appropriate contact information will be provided to these customers. We have defined support hours (but please note that we are in the UK) and will strive to respond to/resolve issues in a timely manner.
Customers with support contracts may choose to use these channels if they are concerned about confidentiality or data privacy, however, they are also welcome to use our forums. If they register with information which enables us to identify them as supported customers we will aim to apply the same response timeframes as we do with email/telephone channels.
Documentation
http://www.deltaxml.com/library/ is an area of our website where we strive to provide links to all our documentation which may be of interest to developers.